Aftermarket support

Support for customers in Europe, the Middle East and Africa

General customer support
Technical support
Service business development
Repairs
Warranty
Documentation
Airline accounts

General customer

For general questions you may have concerning customer support, please contact Meggitt’s Head of Customer Support in Fribourg, Switzerland. All support questions should be directed to our office in Fribourg, unless otherwise specified.

Meggitt SA
Route de Moncor 4
CH-1701 Fribourg
Switzerland
Main tel: +41 26 407 1111
Main fax: +41 26 407 1555
Sita: ZRHVM8X
support@ch.meggitt.com

Mr. Ralf Herrmann, Head of Customer Support
Tel: +41 26 407 15 76
ralf.herrmann@ch.meggitt.com

Technical support
(Training and ground support equipment)

techsupport@ch.meggitt.com
24-hour Technical Support Hotline: +41 79 425 01 72

Mr. Daniel Martin, Head of Technical Support
Tel: +41 26 407 1549
Fax: +41 26 407 1555
daniel.martin@ch.meggitt.com

Service business development
(AOG, spares and initial provisioning)

spares@ch.meggitt.com

Mrs. Francoise Knopf, Spares Support Manager
Tel: +41 26 407 1547
Fax: +41 26 407 1555
Email: francoise.knopf@ch.meggitt.com

Mr. Elmar Durret, Spares Support Manager
Tel: +41 26 407 1352
Fax: +41 26 407 1555
Email: elmar.durret@ch.meggitt.com

Repair support

repairs@ch.meggitt.com

Mr. Nicola Aloe, Repair Manager
Tel: +41 26 407 13 43
Fax: +41 26 407 17 05
Sita: ZRHVM8X
nicola.aloe@ch.meggitt.com

Products should be returned to Meggitt SA in Fribourg Switzerland via United Parcel Service. Repaired items will be returned to the customer on a "freight collect" basis (at the customer’s expense). Warranty items will be returned to the customer at Meggitt’s expense.