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VMI customer support questionnaire

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Vibro-Meter Inc (Manchester, NH)
Customer Satisfaction Questionnaire

Vibro-Meter Inc is committed to improving our customer service levels throughout our company. consistent with this initiative, we are soliciting our valued customers for feedback on the areas listed below. Our goal is to improve all aspects of our customer service and communications. We appreciate your taking the time to fill in this customer satisfaction survey.

Vibro-Meter Inc (VMI), Cage code 58880, was previously known as Armtec Industries, Ragen Data Systems, Armtec/Ragen Inc, and Meggitt Avionics Inc (USA).

 
 

Not able
to rate

Above
expectations

As
expected

Fairly
dissatisfied

Completely
dissatisfied

Relative to
competitor
(1=best)
Product
Quality and conformance to requirements
Overall reliability in operation
Technical documentation
 
Customer support
Responsiveness
Technical support
Product delivery performance
Repair turn around time
Spares delivery lead time
 
Cost
Price
Value for money
Maintenance cost
Spares pricing
 
Would you consider recommending VMI as a supplier to colleagues within your industry?
 
Please tell us which competitors you used for this comparison
Comments/recommendations
Your name
Your email
Discipline/title
Company name
 
If you have any questions regarding this survey, please contact us.