AOG - europe and africa - asia and australia - americas - training - approval certificates - repair capabilities & manual revisions - VMI customer support questionnaire

Support

Support for customers in Europe and Africa

General Customer Support

  support@ch.meggitt.com
For general questions you may have concerning Customer Support, please contact Vibro-Meter's Head of Customer Support in Fribourg, Switzerland. All other support questions should be directed to our office in Fribourg, unless otherwise specified.

Vibro-Meter SA
Route de Moncor 4
CH-1701 Fribourg
Switzerland

Main tel: +41 26 407 1111
Main fax: +41 26 407 1555
Sita: ZRHVM8X

Mr. Ralf Herrmann
Head of Customer Support
Tel: +41 26 407 15 76
ralf.herrmann@ch.meggitt.com

Technical Support
(Training, Ground Support Equipment)

  techsupport@ch.meggitt.com

Mr. Daniel Martin
Head of Technical Support
Tel: +41 26 407 1549
Fax: +41 26 407 1555
daniel.martin@ch.meggitt.com

Service Business Development
(AOG, Spares and Initial Provisioning)

  spares@ch.meggitt.com

Mrs. Francoise Knopf
Spares Support Manager
Tel: +41 26 407 1547
francoise.knopf@ch.meggitt.com

Mr. Elmar Durret
Spares Support Manager
Tel: +41 26 407 1352
elmar.durret@ch.meggitt.com

Mrs. Amandine Gallien
Spares Support Manager
Tel: +41 26 407 1417
amandine.gallien@ch.meggitt.com

Repair Support

  repairs@ch.meggitt.com

Mr. Nicola Aloe
Repair Manager
Tel: +41 26 407 13 43
Fax: +41 26 407 17 05
Sita: ZRHVM8X
nicola.aloe@ch.meggitt.com

Products should be returned to Vibro-Meter SA in Fribourg Switzerland via United Parcel Service.

Repaired items will be returned to the customer on a "freight collect" basis (at customers expense).

Warranty items will be returned to the customer at Vibro-Meter's expense.

Warranty Administration

  repairs@ch.meggitt.com

Mr. Nicola Aloe
Repair Manager
Tel: +41 26 407 13 43
Fax: +41 26 407 17 05
Sita: ZRHVM8X
nicola.aloe@ch.meggitt.com

Documentation Support
(CMM's, GEM's, SB's, SIL's)

  techpubs@ch.meggitt.com

Mr. Régis Arnaud
Technical Publications Manager
Tel: +41 26 407 15 54
Fax: +41 26 407 15 55
Sita: ZRHVM8X
regis.arnaud@ch.meggitt.com

Retrofit and Upgrade

  support@ch.meggitt.com

Mr. Ralf Herrmann
Head of Customer Support
Tel: +41 26 407 15 76
ralf.hermann@ch.meggitt.com

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Latest update to this page occurred on September 15, 2009
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